The problem with Berkeley is not the carriers, they dont want to sell poor performance. The problem with Berkley Hills is that the city and its residents have been fighting the carriers for years and do not allow any new towers. From my experience Verizon is the only carrier with any type of decent coverage.Was this review helpful to you?
I moved to SF from NYC in June on Verizon and watched in absolute horror my cell phone reception declined to levels on par with 2005 when I owned a flip phone. No 3G or 4G data especially during peak times e.g. nights, evenings, weekends, etc. 75% of calls would go directly to voicemail without me ever knowing I had a call or voicemail in the heart of downtown SF. The only positive was when I actually made a call or received a call, it was crystal clear. After six weeks of horrible customer service and excuses, I decided to port my number (after 12 years) to Sprint. Sprint rolled out the red carpet for me. Unlimited everything (talk, text, 4G data) at a lower price ($40 cheaper) and my data is stronger and faster. One down side is the call quality inside my high-rise office building is not always crystal clear but I rarely talk on the phone anyway. Outside of SF, calls and data coverage are just fine if not better than Verizon especially within the Sprint Spark coverage areas. If you are tired of Verizon's lies and deception: LEAVE. They do not care about long-time customers.Was this review helpful to you?
Over the last several months I've noticed a significant decline in the quality of my Verizon service. The service used to be quite good over here in the East Bay, but now it seems I'm forced to choose between 3 bad options (Sprint, Verizon, and AT&T). I had AT&T for many years and their service was okay, I switched to Verizon when AT&T started to go downhill and now it's happening again. Why is it that service never seems to improve? I don't expect perfect service 24 / 7. I simply expect my money to buy something that won't crap out on me in the middle of a business call 20% of the time!Was this review helpful to you?
I have no idea what happened the AT&T signal. It is bad almost all over in Oakland Berkeley Emeryville . I used to get good signals now is really bad.Was this review helpful to you?
I walk my dog down Evelyn Ave. to Brighton and back under the Bart tracks on the Greenway. I get pretty much zero service on Evelyn. The closer you are to Key Route, the more service available. But there are dead zones all along Solano. This is using 3G service. I don't know if their 4G LTE is better.Was this review helpful to you?
Excellent reception : however, the customer service and the company ethos are absolutely the WORST. Switching just because of that. Completely inconsistent. Deceptive. Poorly trained. Evil ethics. However, I have encountered employees (1 out of 4) who are stellar. BWas this review helpful to you?
Horrible reception 4G at best and one bar for voiceWas this review helpful to you?
I've been a Verizon wireless customer in San Francisco for 9 years and was always pleased until recently. LTE coverage has gotten much worse in the last 1-2 years, very sluggish to respond and low bars in places (like my livingroom) where it was previously good. Bars come and go in the same location. Unreliable. Call quality is still good but not as clear as it used to be.Was this review helpful to you?
Absolutely terrible inside Stern Hall - some dropped calls, bad quality when it does go through, very inconsistent signal. Seems to work fine in some areas of UC Berkeley's campus, though (downtown, on Telegraph, etc.)Was this review helpful to you?
I rarely have issues. SF, East Bay, and Marin are all totally fine. Driving across Richmond Bridge, sometimes reception goes down as signal gets switched to a new cell. I am not being paid by AT&T to write this review, by the way. I just feel it's expensive. But I guess it is worth it, seeing reviews of other networks,Was this review helpful to you?