I switched from CREDO (a socially responsible company)which was ok if a bit pricey. It uses Sprint. Thought I could get a better deal with Verizon and I wanted a walk-store. But who cares about that now given the horrific service we have received. We have the dropped calls, and long periods of time when it is not available. The back of the house has not had service for a long time. Promises were made but never honored. This includes internet service in the back of the house. My daddy told me never to pay for something I did not get. Sorry Dad.Was this review helpful to you?
I can usually get a signal and make a call. But I've kept notes over the last three months and discovered that I receive calls approximately 65% of the time (they go direct to voicemail), and calls are dropped approximately 80% of the time.Was this review helpful to you?
I get a lot of missed calls that say to the caller something to the affect of the subscriber is not available. It's worse with the Motorola X.Was this review helpful to you?
Dropped calls.Can't make or receive calls inside the Albany Target store-they say only T-Mobile has this problem.Was this review helpful to you?
Good reception outside; wi-fi calling makes a huge difference inside.Was this review helpful to you?
How much of a gap in s there between the 1st (VZW), and 2nd (AT&T) largest wireless carriers with the 3rd (Sprint) largest carrier? F'N H-U-G-E! I've used AT&T and VZW service (voice / data) for the past 16+ years and never has their service been as horrendous as Sprint! I got suckered into Sprint's low monthly unlimited voice and data plans at the end of 2013. When I cancelled my VZW service, the VZW rep said, sorry, there's nothing I can do to match Sprint's rates, but be forewarned that droves and droves of Sprint customers are leaving to sign up with VZW because of their terrible coverage and service. Being on Sprint for a year now, I can easily say that the VZW rep was right and that I HATE SPRINT SERVICE! Unlimited voice and data means nothing! What you get is UNLIMITED crap! Data dependent apps don't work (even when LTE signal indicator shows 3 bars on iPhone) so you wait, and wait, and wait, until you suck it up and put your useless smart device away because there is no data connection. Trying to use my device on Bart is a joke. There are so many dead spots on 101 and 280 that my voice calls drop every 4-5 miles all along San Francisco and the Peninsula. I just drove to and from LA on I-5 and there were SEVERAL spans of 50-60 miles on I-5 that had absolutely NO COVERAGE! I was able to use my navigation, voice service, and text a total of 30-40 mins total on my drive from SF to LA. WTF?! Useless 4G voice and data is what you pay for. YOU WILL REGRET SIGNING UP WITH SPRINT and be just as HATEFUL as I am towards the company. Their customer service is just as horrible! Good luck trying to get a straight answer from any of their call centers (state side or overseas).Was this review helpful to you?
Have always had dropped calls when on Haight bus near Buchanan, but now I'm having bad reception at home in Hayes Valley - few bars, poor call signal, dropped calls. Maybe a tower is down?Was this review helpful to you?
Used to use iPhone with AT&T 4G LTE and it works perfect in most areas of the city - Way better than T-Mobile that many of my friends have.Was this review helpful to you?
Outdoor coverage within the vicinity is great. Indoor the signal is useable. I am pleased with the reception.Was this review helpful to you?
Any company that has good reception and doesn't drop calls.Was this review helpful to you?