Audio very poor. Audio like a telephone call to Europe in 1948.Was this review helpful to you?
My phone which works okay elsewhere in Oakland and East Bay has never worked in my ground floor apartment in Alameda since I moved in spring 2015. My tablet which is on the same plan works occassionally in the apartment.Was this review helpful to you?
Works great outside, but not in the building. Can't get to usual email / apps that I wanted to go, lags when I make a phone calls and hangs up sometimes. I get massive late texts when I go outside and when I text somebody, it's either they got it late and didn't go through. Why would I spend over $100 / month for this whack reception? I need to switch carrier.Was this review helpful to you?
Tmobile signal is poor in this part of the oakland hills. I must resort to WiFi calling at home, but then I cannot send or receive MMS messages (on Samsung Galaxy 5). I often have problems receiving multiple duplicates of SMS messages.Was this review helpful to you?
AT&T coverage in Kensington was bad a few years ago, improved, and dropped back to just about unacceptable a couple of months ago. This is ridiculous.Was this review helpful to you?
Have had TMo for about 2 years now. Always have good service - way better than the AT&T service I have for my work phone and iPad. Awesome customer service as well. I've recommended TMo to several friends / colleagues who have AT&T or Sprint and all have told me what an improvement TMo has been. Also, TMo works best on Bart underground.Was this review helpful to you?
The problem with Berkeley is not the carriers, they dont want to sell poor performance. The problem with Berkley Hills is that the city and its residents have been fighting the carriers for years and do not allow any new towers. From my experience Verizon is the only carrier with any type of decent coverage.Was this review helpful to you?
I moved to SF from NYC in June on Verizon and watched in absolute horror my cell phone reception declined to levels on par with 2005 when I owned a flip phone. No 3G or 4G data especially during peak times e.g. nights, evenings, weekends, etc. 75% of calls would go directly to voicemail without me ever knowing I had a call or voicemail in the heart of downtown SF. The only positive was when I actually made a call or received a call, it was crystal clear. After six weeks of horrible customer service and excuses, I decided to port my number (after 12 years) to Sprint. Sprint rolled out the red carpet for me. Unlimited everything (talk, text, 4G data) at a lower price ($40 cheaper) and my data is stronger and faster. One down side is the call quality inside my high-rise office building is not always crystal clear but I rarely talk on the phone anyway. Outside of SF, calls and data coverage are just fine if not better than Verizon especially within the Sprint Spark coverage areas. If you are tired of Verizon's lies and deception: LEAVE. They do not care about long-time customers.Was this review helpful to you?
Recently-Worse Reception- no explanation. Booster didn't help😩Was this review helpful to you?
Something has happened with AT&T lately. 2 weeks ago ZERO service (no service or searching) on my Iphone 5. Today I had 2 dropped calls in the middle of point Richmond (first dropped calls in years). There are towers within 5 miles, what the hell happened? I called AT&T and was promised a call back with in 4 days on my land line. The amount of $$$ I've paid them for the past 11 years for ONE user is even more insane now that I have no phone / text ability at home. grrrrrrWas this review helpful to you?