Oakland, CA 94618 Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.3 star rating (2.3 stars | 108 Reviews)
2. T-Mobile 2.1 star rating (2.1 stars | 60 Reviews)
3. Sprint 1.6 star rating (1.6 stars | 76 Reviews)
4. AT&T 1.5 star rating (1.5 stars | 214 Reviews)

Total Coverage 1.8 star rating (1.8 stars | 502 Reviews)
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AT&T

3 Out of 5 (3 stars) | Moraga Ave. | Thornhill Ave., Oakland, CA 94618 |

Coverage is generally awful in the Montclair hills. My first carrier was T-Mobile when I moved here and I would get one bar. I could only reliably make calls if I went out to the street. I switched to Boost mobile, which runs on Sprints network. No coverage at all. Beware that even though they're a no-contract carrier, they will not refund the first month. When in doubt, get the absolute cheapest plan, or a pay-as-you-go plan, to test coverage so you don't get burned if you need to cancel like I did. I asked the upstairs neighbors what they use and based on that switched to ATT. The coverage and wife are acceptable but the BIG downside is ATT costs nearly double what other carriers charge. 300 MB / 300 Minutes / 300 texts is $88!

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Verizon

1 Out of 5 (1 star) | 1947 Center St., Berkeley, CA 94704 |

Verizon service in downtown Berkeley is terrible. I'm often in Civic Center Park for lunch, and my 3G iPhone on Verizon usually only gets 2-3 bars, and sometimes, like today. it goes to 1x (analog? seriously?) WTF is wrong with coverage form ALL the carriers in Berkeley? Totally ridiculous!

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Sprint

1 Out of 5 (1 star) | 23 Ave. | Manzanita Seed Elementary School, Oakland, CA 94601 |

Terrible coverage all throughout the town. The fact is that I dont recieve any calls without any record of even getting the, I also receive text from people an hour after they sent the text therefore ruining a lot of things when it comes to texting. When it comes to calls, they are constantly dropped or have the worst of sound. You can barely hear the person over the phone. Only places youll get very good and impresive service as far as Ive noticed is somewhat around downtown and near Lake Merrit. Other than that the service is shit. Im unsure but Im planning to switch over to T-Mobile since my SO has the service and seems to be working quite nicely for what it is. Ive had Sprint for 2 whole years awaiting for the service to get better but it has frustrated me that I have to press resend about 5 times since the messages would constantly fail to send.

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Verizon

2 Out of 5 (2 stars) | Lafayette | Mt. Diablo, Lafayette, CA 94549 |

2 out of 5 bars all over Lafayette. Internet is really slow.

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Sprint

1 Out of 5 (1 star) | Santa Clara Ave. | WILLOW ST, Alameda, CA 94501 |

ok for texting most of the time but phone calls will be lost in most cases.

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AT&T

1 Out of 5 (1 star) | Berkeley Bowl and Ashby Bart | Ashby and Shattuck, Berkeley, CA 94703 |

Calls made from I phone is being dropped constantly. Internet signal is dropped daily. This Ashby corridor is considered the dead zone. by AT&T customer service. Tried AT&T cell tower and no result. Just as dead as ever. The only solution in this zone is land line. I often see people sitting on the curb outside of their houses to make calls with their cell phones.

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AT&T

1 Out of 5 (1 star) | Montecito and Lenox, Oakland, CA 94610 |

I'm in a dead zone that is roughly defined by Lee St., Montecito Ave., Bay and Vernon. Coverage is good outside this area, and horrible inside. So I have almost no coverage in my house. I tried a microcel device but it only improved signal strength occasionally. I'm just waiting for my contract to end!

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T-Mobile

0 Out of 5 (0 stars) | Lafayette Circle | Mt Diablo Blvd., Lafayette, CA 94549 |

Not getting T-Mobile reception ANYWHERE in downtown Lafayette anymore. Used to get at least one or two bars, but since late last year there's been nothing.

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T-Mobile

1 Out of 5 (1 star) | Ashby | Fulton, Berkeley, CA 94705 |

T-Mobile has 0-2 bars, usually one. Calls dropped after 2-5 minutes. Wondering how they can sell service which they cannot actually provide. Looks like all the carriers do the same. Learned that they have one coverage map for the public, another for themselves; the latter actually indicates the lack of service in Berkeley. It helps to consider how ethical, scrupulous and upright the builders of the railroads and later the highway systems were, if only to keep the behavior of these businesses in context. Also, to keep in mind that the customer service employees are not the actual source of the consumer betrayal.

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MetroPCS

2 Out of 5 (2 stars) | Harbor Bay, Alameda, CA 94502 |

I can't make phone calls at my work building on Harbor Bay. :-( I get text messages but they seem to be delayed. I have to go outside if I want to call someone. Metro works better when I'm at home on Thurles Pl. Certain areas in the house doesn't work but one room facing the window usually works. I have to go outside my friends' houses on Marianas and Mangrove to make a call.

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Sprint

1 Out of 5 (1 star) | Juanita Way Berkeley Ca | Cedar and Juanita, Berkeley, CA 94702 |

In the past six months, Sprint telephone service has deteriorated. Almost all calls are dropped. I now rely on my land line when making calls from home.

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Sprint

1 Out of 5 (1 star) | Moraga Ave. | 51st, Oakland, CA 94611 |

I've been a Sprint / Nextel customer since 1999 and never thought of switching until this year. Calls from favorites don't come through with no record of the call (they think I'm ignoring them). Did everything, new phone, Airwave, a zillion calls to customer support only to be told they've never heard of this problem from anyone else - even as I am staring at blogs with hundreds of complaints. I would switch to TMobile because of the incredible deal to payoff switching costs, but a possible merger of TMobile with Sprint is a concern. My ATT friends get good service but pay 5x as much, and my Verizon friends who are usually loyal say that calls are now dropping for them too. Something is going on with all of the carriers that no one is discussing. If only Edward Snowden worked for the phone companies, maybe something would change..

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Sprint

1 Out of 5 (1 star) | Montclair, Estates Blvd.And Pershing Dr., Oakland, CA 94611 |

I live at the top of the hill in Montclair, on the Piedmont side (not up towards Skyline Blvd). I cannot get reception here most of the time. Recently, at Lake Merritt, I couldn't get texts or phone calls... ... . Voicemail messages arrive a day late some times. This is terrible. Sprint = lame in Oakland.

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Sprint

0 Out of 5 (0 stars) | Maxwell Park Oakland | Monticello, Oakland, CA 94601 |

Been with Sprint 15 years, they sold me a 4G LTE that does not work in my area for a total year. They have been talking about towers, etc are being rebuild. They kept promising it would get better in a few months which extended in the the present and still won't work in my home or neighborhood. I am paying the $200 cancellation fee so that I can get the hell away from a company that now has the worst reception. Sometimes I can't make calls,ntext, use data is impossible unless I go a mile away from my home. Well f... You Sprint I have my disconnect for February 2014. I no longer have any confidence in your product. I predict everyone will switch with the year. DONT USE SPRINT. THEY ONLY CARE ABOUT THE ALMIGHTY DOLLAR NOT THE CUSTOMER.

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Sprint

2 Out of 5 (2 stars) | Redwood Rd.& Crestmont Dr., Oakland, CA 94619 |

Sprint works well in the general Oakland area and freeways but not Oakland hills where we live. No signal uphill from Hwy. 13 to Skyline, had to get the additional home antenna booster just to use the phone in our house. Has issues with data, will lag vm msgs and have to keep re-logging in to see email. Ready to switch.

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Sprint

1 Out of 5 (1 star) | Solano | Carmel, Albany, CA 94706 |

AT&T just brought a new tower online in albany: see "Finally . AT&T Wireless Service Comes to Albany" On Sprint I get almost no coverage anywhere in Albany. AFAIK that hasn't changed with the new AT&T tower.

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Sprint

0 Out of 5 (0 stars) | 1712 63rd St., Berkeley, CA 94703 |

UNBELIEVABLE. sitting here in the tech center of the country and I can't make a f*ing phone call?!?! i curse the day I switched from AT&T to Sprint. I only switched because I eventually wanted to use Ting and because of the "UNLIMITED DATA" HAHAHAHAHA well, what use is data if you get no data anywhere (you have to use wifi most of the time). i've been ABSOLUTELY stranded when i've left home expecting to be able to check info mobile, then was unable to make appointments on time because my phone absolutely refused to give up the info. i've started writing everything down again, just in case... so then, why am I paying to use paper and pen? It does work in many places, and luckily some places I frequent, but good luck in oakland anywhere. I can't make phone calls from my home!... so for that I give it no stars. no calls, no stars. f*ck you sprint.

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Sprint

0 Out of 5 (0 stars) | Alcatraz / Telegraph, Oakland, CA 94609 |

We have no reception in our home. And even outside, the phones often don't ring even though people call us and text's come in hours after sent and people sometimes do not get my texts!

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Sprint

0 Out of 5 (0 stars) | CA 13 Redwood Rd. | Carson St.And Reinhardt Dr., Oakland, Ca, Oakland, CA 94619 |

No ability to txt to / from or receive or make calls for the past 3 days. Sprint can only tell me they are upgrading the towers and should be done yesterday, no... maybe today... or maybe in the next 72 hours. Horrible service and worst customer service... very scripted..called 3 times already... they can't tell me a thing!

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Sprint

1 Out of 5 (1 star) | Solano Ave. | The Alameda, Berkeley, CA 94707 |

For over 3 months now we are experiencing dropped calls, often low bars, garbled communications. We end up using our land line 50% of time. I asked for and got a $30 discount on our last bill this time I am asking for 1 / 2 off. The only thing that works is messaging. We would change if we didn't have 1 year to go on our phones

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