I'm in a dead zone that is roughly defined by Lee St., Montecito Ave., Bay and Vernon. Coverage is good outside this area, and horrible inside. So I have almost no coverage in my house. I tried a microcel device but it only improved signal strength occasionally. I'm just waiting for my contract to end!Was this review helpful to you?
No bars in thus vicinity until I get over the hill on Dobbel.Was this review helpful to you?
T-Mobile has 0-2 bars, usually one. Calls dropped after 2-5 minutes. Wondering how they can sell service which they cannot actually provide. Looks like all the carriers do the same. Learned that they have one coverage map for the public, another for themselves; the latter actually indicates the lack of service in Berkeley. It helps to consider how ethical, scrupulous and upright the builders of the railroads and later the highway systems were, if only to keep the behavior of these businesses in context. Also, to keep in mind that the customer service employees are not the actual source of the consumer betrayal.Was this review helpful to you?
I can't make phone calls at my work building on Harbor Bay. :-( I get text messages but they seem to be delayed. I have to go outside if I want to call someone. Metro works better when I'm at home on Thurles Pl. Certain areas in the house doesn't work but one room facing the window usually works. I have to go outside my friends' houses on Marianas and Mangrove to make a call.Was this review helpful to you?
In the past six months, Sprint telephone service has deteriorated. Almost all calls are dropped. I now rely on my land line when making calls from home.Was this review helpful to you?
Experiencing little to no reception for the last month in most of the East Bay. Calls are dropped regularly to the point that I have to warn the person on the other end that the phone call will likely get dropped. Up to 10 dropped calls in one day. When I do manage to make an uninterrupted phone call, the voice quality is subpar. "LTE" is rare and feels more like 3G. 3G is slower than when I used a 56K modem in the 90's. Video streaming is virtually impossible without WIFI.Was this review helpful to you?
I've been a Sprint / Nextel customer since 1999 and never thought of switching until this year. Calls from favorites don't come through with no record of the call (they think I'm ignoring them). Did everything, new phone, Airwave, a zillion calls to customer support only to be told they've never heard of this problem from anyone else - even as I am staring at blogs with hundreds of complaints. I would switch to TMobile because of the incredible deal to payoff switching costs, but a possible merger of TMobile with Sprint is a concern. My ATT friends get good service but pay 5x as much, and my Verizon friends who are usually loyal say that calls are now dropping for them too. Something is going on with all of the carriers that no one is discussing. If only Edward Snowden worked for the phone companies, maybe something would change..Was this review helpful to you?
I live at the top of the hill in Montclair, on the Piedmont side (not up towards Skyline Blvd). I cannot get reception here most of the time. Recently, at Lake Merritt, I couldn't get texts or phone calls... ... . Voicemail messages arrive a day late some times. This is terrible. Sprint = lame in Oakland.Was this review helpful to you?
Been with Sprint 15 years, they sold me a 4G LTE that does not work in my area for a total year. They have been talking about towers, etc are being rebuild. They kept promising it would get better in a few months which extended in the the present and still won't work in my home or neighborhood. I am paying the $200 cancellation fee so that I can get the hell away from a company that now has the worst reception. Sometimes I can't make calls,ntext, use data is impossible unless I go a mile away from my home. Well f... You Sprint I have my disconnect for February 2014. I no longer have any confidence in your product. I predict everyone will switch with the year. DONT USE SPRINT. THEY ONLY CARE ABOUT THE ALMIGHTY DOLLAR NOT THE CUSTOMER.Was this review helpful to you?
Switched from AT&T's terrible coverage. Sprint was very good until late Nov 2013. Now it's terrible. Dropped calls, garbled voice, sometimes can't even make calls. 2 weeks after it started, I called Sprint and they said it was tower work and it would be done shortly. No definition of shortly was available. 6 weeks later, still bad. I just upgraded to Note2 and our Iphone 4s is just as bad. I have a VOIP phone on Comcast so we are not totally screwed. This is terrible, aweful service. Calls also drop on 880 between 238 and Alvarado-Niles. A MAJOR transportation corridor. Also pathetic.Was this review helpful to you?