Reception is horrendous. A lot of new construction going on around Valley Mall, residential AND commercial. AT&T is going to have a lot of unhappy customers new to the area if they don't improve it soon. It boggles the mind that construction for the new Apple Headquarters is going on just across Hwy. 280 and AT&T hasn't done a thing.Was this review helpful to you?
The worst Carrier I have had to date. constant 1-2 bar 3g with occasional 4LTE. My house has constant dropped call and my work its constant 1-2 3gbars... .Sprint said they would be upgrading 4lte all over my area by Feb... .BS its June and my service is still a joke.Was this review helpful to you?
Consistent 0-1 bars for voice. 4G (not LTE) data pretty reliable, fast.Was this review helpful to you?
Metropcs service is frustrating. They shouldn't be allowed to use the term 4g lte it just doesn't work in the whole bay area. Dropped calls, mms are no easy task and trying to use navigation / maps is just impossible.Was this review helpful to you?
Originally service was 4 bars. Over the past few months the service has steadily declined. Now virtually no service. Voice 0-1 Bar. Data None. Calls dropped every three minutes. Not sure how you sell cell phone service when there is no service. Phone not the problem. Two phones, same issue, take the phones to Santa Cruz all bars, 4G service. Sprint in San Jose is dead. Stay away. Sprint needs to come out and tell people what's going on.Was this review helpful to you?
I just moved to San Jose from San Leandro. I thought Sprint's coverage was bad before, but now it's unusable. The voice quality at my new apartment is so bad I can't make or receive calls there. They sent me an Airave device to route calls through the internet, but that's unusable at least 90% of the time. My phone won't connect to the Airave unless I call tech support (through Skype on my laptop) and go through a tedious reset procedure. When I leave the apartment and come back, the phone won't connect again. The 4G LTE network is unusable through the whole Bay Area. The CDMA network is fast enough to stream Pandora in the car maybe 50% of the time. Looking up addresses on Google Maps is an exercise in frustration. I usually have to switch to airplane mode and switch back to get a 3G connection that works (slowly). I've decided to quit calling tech support and get out of my contract early. I just need a phone that works.Was this review helpful to you?
Little or no AT&T reception! Dropped calls! Can't receive calls anywhere in my home! Use to work perfectly. Something changed. What? Very expensive contract for lack of service! Hours on phone with tech people. They don't know what to do. Going to switch carriers!Was this review helpful to you?
Service was good for a long time. Things have changed since beginning of 2014. All our phones inside the home get a DOT / bar - outside may be 2. But the audio is scratchy and had to repeat several times. Checked with VZ support and did what they recommend me to do. Nothing has improved. Have been using Field Test (*3001#12345#*) and see that is at -111 or -114. Should normally observe -75 to -85 in this neighborhood. If I go couple blocks towards Kennedy school it improves and near De Anza College it is the best at -68. There is a VZ Cell tower and hence better signal and better data download speeds as well. Very disappointed with VZ, as their support informs that nothing has changed. Hard to believe. Both iPhone 5 and 5s show same symptoms. 4S is slightly better but still horrible data downloads. Verizon needs to seriously look in placing a Tower in the Apple's HQ City and its laughable they make phones but not promise the delivery of service. Huh... .Was this review helpful to you?
I have been paying $10 4G PREMIUM FEE for 4 years. 4G HAS NEVER BEEN IN THIS AREA and it never will be. You would think 4G LTE would be in this area then? No. Even years after their 4G LTE phones were released? No. Even after all these years, 1 - 2 bars, "3G" which is actually 1X, and all I get from my complaints are "call us again in a week" after I complain.Was this review helpful to you?
Sprint Sucks... Saratoga to San Jose will drop calls at least twice will be going back to VersionWas this review helpful to you?
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