I had Nextel which eventually turned into sprint. At the beginning ( about 3-4 years ago it was good), now I'm always on "extended network" with 1-0 bars, forget about watching a YouTube video and sometimes I need to make 4-5 calls to finish a conversation with a customer( I own a plumbing business). They keep saying "we are improving our towers, in two weeks everything will be back to normal". I've been hearing that for months now. It sounds like a company that is preparing to shut down and they are trying to stretch their short life for as long as possible, so when the are bought out, they can show they have thousands of clients and get more for their downhill going company. My contract ends the 28th of this month and I'm switching to verizon.Was this review helpful to you?
Terrible! Calls are always dropped after only a few seconds. And I cannot hear what the other person says - I can hear them for 1 second then followed by 4 seconds of silence. Sometime it's impossible to call out too. So frustrating! The problem is same inside my apartment or outside in the middle of the street.Was this review helpful to you?
ATT&T coverage is terrible to non-existent. It's often impossible to make a usable phone connection. I'm have to switch carriers.Was this review helpful to you?
Verizon coverage works really well anywhere I've been in the San Jose area (usually constant 4 bars and fast download speeds), as long as I'm at least a mile north of Willow Glen. Unfortunately, I live in Willow Glen and get maybe 1 bar at best and rarely get a consistent data link, even when I'm outside.Was this review helpful to you?
The Sprint coverage maps for my area all say best all green, the actual is yes spotty voice coverage, spotty 3g and not 4 g even though the maps say best or great coverage. So this means Sprint is legally running a scam on all of us. All Sprint users complain but stays becuase the others Verizon and AT&T or most expensive. Sprint users are cheap or trapped in a contract. Yes me too cheap. So when Sprint raises prices on worst coverage we get stuck cuz Verizon and AT&T will raise prices as they have the undoubtedly best coverage everywhere. I know I used to use ATT and Verizon when my employers paid for my phones. Now that I pay for the phone I went with the cheapest solution. Oh well Sprint sucks everyone knows it and they are allowed to lie about the covererge. I suggest you pay more for better coverage at Verizon and ATT! Or get cheap monthly rates with worst covergage with Sprint. Theres is a reason why Sprint is cheap, poorly run company, poor services, low prices... .Was this review helpful to you?
The worst Carrier I have had to date. constant 1-2 bar 3g with occasional 4LTE. My house has constant dropped call and my work its constant 1-2 3gbars... .Sprint said they would be upgrading 4lte all over my area by Feb... .BS its June and my service is still a joke.Was this review helpful to you?
Metropcs service is frustrating. They shouldn't be allowed to use the term 4g lte it just doesn't work in the whole bay area. Dropped calls, mms are no easy task and trying to use navigation / maps is just impossible.Was this review helpful to you?
Originally service was 4 bars. Over the past few months the service has steadily declined. Now virtually no service. Voice 0-1 Bar. Data None. Calls dropped every three minutes. Not sure how you sell cell phone service when there is no service. Phone not the problem. Two phones, same issue, take the phones to Santa Cruz all bars, 4G service. Sprint in San Jose is dead. Stay away. Sprint needs to come out and tell people what's going on.Was this review helpful to you?
Little or no AT&T reception! Dropped calls! Can't receive calls anywhere in my home! Use to work perfectly. Something changed. What? Very expensive contract for lack of service! Hours on phone with tech people. They don't know what to do. Going to switch carriers!Was this review helpful to you?
I have been paying $10 4G PREMIUM FEE for 4 years. 4G HAS NEVER BEEN IN THIS AREA and it never will be. You would think 4G LTE would be in this area then? No. Even years after their 4G LTE phones were released? No. Even after all these years, 1 - 2 bars, "3G" which is actually 1X, and all I get from my complaints are "call us again in a week" after I complain.Was this review helpful to you?