T-Mobile
(1 star) |
Meadowview | Amherst,
Sacramento, CA 95822 |
My phone is top rated. Unfortunately the service thru T-Mobile isn't anywhere near the quality of the phone. What good is the service if you lose calls all the time? My phone shows that I have 3 bars (when outside of the house) but as soon as I make a call I go down to 1 bar and then it drops the call. Forget about making calls from inside the house.
Was this review helpful to you?T-Mobile
(1 star) |
Bradshaw | Kiefer,
Sacramento, CA 95827 |
Maybe two bars shown but drops calls all the time. T-Mobile has no answer except that they are sorry that "there is no change in service offered for that area in the near future." T-Mobile seems to be the worst GSM carrier in this area... maybe California. Supposedly they can use Cingular and AT&T towers but I haven't seen any improvement.
Was this review helpful to you?Sprint
(1 star) |
Greenhaven | Riverside,
Sacramento, CA 95831 |
Horrible reception! I can't walk and talk in my own house. I have to stand very still.
Was this review helpful to you?Verizon
(1 star) |
Waterman Rd. | Calvine Rd.,
Sacramento, CA 95829 |
Turn off your phone when you drive southbound on Waterman Rd. going into Elk Grove from Calvine Rd. You'll lose all reception. Wait until you are well in Elk Grove and then maybe, just maybe you'll have some kind of reception to get a call. Verizon says that it is not their fault because most of the Elk Grove area is over saturated with AT&T towers. I have friends with AT&T service. They don't do any better than I do. "Can you hear me now?" This whole area is a Bermuda Triangle. Nobody does very well here yet there is a cell tower off of Sheldon at Hwy 99.
Was this review helpful to you?AT&T Wireless (GSM)
(1 star) |
Vintage Park | Calvine Rd.,
Sacramento, CA 95828 |
Lousy phone service. I don't know whether it is the area that is not well represented or what. AT&T area coverage map indicates that this is in a good reception area. This isn't the case. I have 1 to 2 bars most of the time. To use the phone I have to drive where I know is service where I won't drop calls. That really sucks. I guess what AT&T expects you to do is find 4 or 5 areas near to your home and drive, walk, skate, or jog to them so you can make a phone call. Funny how Customer Service always says, "Oh, it has to be the phone." Service is not much better than when I used to use a "brick" phone.
Was this review helpful to you?T-Mobile
(1 star) |
Gerber Elk Grove Florin,
Sacramento, CA 95828 |
This is T-Mobile Service. Poor reception in the south area. Lots of dropped calls. Supposedly can switch over to other shared networks but have not seen this happen. Their customer service has been good, equipment seems good, rx and tx very poor. I'll switch to something else when my contract is up. Customer Service says no new towers are planned. The Elk Grove area is exploding and T-Mobile is missing an opportunity. Hmm, I wonder who is on the "ball" in the area for coverage.
Was this review helpful to you?T-Mobile
(1 star) |
Vintage Park Area | Calvine and Waterman,
Sacramento, CA 95829 |
My reception is poor at best. I must go outside to make a phone call and receive calls. I have tried, at T-Mobiles recommendation, to try doing a manual overide on the network (manual / automatic select) - didn't help; tried changing the frequency - 900 vs 1800 - didn't help. T-Mobile indicates that I am in a "fringe-area" and that no new towers are expected anytime soon. In asking T-Mobile if they have another phone which might perform better (I had to try something...) they only gave a list to me of available phones and told me I could do an upgrade (I was eligible....) but it would extend my year contract. What good it would do to upgrade to just another phone extending my contract a year and not providing better reception is beyond me.
Was this review helpful to you?Virgin Mobile
(4 stars) |
Sacramento and up 99 to Yuba City | Marysville,
Sacramento, CA 95815 |
I just switched to Virgin Mobile (Sprint towers) after being a loyal AT&T customer for 5 years. AT&T's switchover to GSM and the Cingular buyout has really effected the quality and strength of the phone signal, as well as making for horrible customer service. I have had no problems with the Virgin Mobile phone (it is a CDMA / PCS) and have terrific reception and clarity compared to AT&T. Virgin Mobile's coverage is not as great as AT&T in terms of geography, but they have a clear, clean sound. And for 99% of what I do on a phone, it's perfect.
Was this review helpful to you?AT&T Wireless (GSM)
(1 star) |
Sacramento and up 99 to Yuba City | Marysville,
Sacramento, CA 95815 |
AT&T switched to GSM phones wholesale last year, and since then, and their buyout by Cingular, service has declined dramatically. I can't get a clear signal or connection anywhere. It is so bad that I can actually be standing still at Arden Mall and have the calls drop out on me. I switched phones two times. Same problems. The issue was not resolved with either the Samsung or the LG which I tried. Driving between Yuba City and Sacramento is pathetic. I just gave up trying to use it anywhere and switched yesterday to Virgin Mobile which uses Sprint's network. I have not had a problem with Virgin Mobile's service.
Was this review helpful to you?AT&T Wireless (TDMA)
(2 stars) |
Mack | Franklin Mack,
Sacramento, CA 95823 |
Poor service. Spotty reception during calls. Calls tend to get lost in space and voicemail alert comes anywhere from 15 to 30 mins after being placed. I just purchased a new GSM phone and will update later after I try it.
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