For the last several weeks, I always have either dropped calls or cutting out. My son does as well. Unacceptable. If you are doing maintenance on our local cell tower tell us about it. Give us a timeline. Help us out. Give us a rebate for such poor service.Was this review helpful to you?
Terrible that ATT doesn't appear to have a single tower in Davis. Very frustrating.Was this review helpful to you?
bad signal, one or two star in house, frequently can not refresh my page, disturbed my work. not happy about this. thinking change to verizon.Was this review helpful to you?
Ok so AT&T claims that they have the best network. So I wanted a new phone and some of my family that doesn’t live with me has att, so I thought ok this might work. I look at the coverage map says everything is good so I order. July 24th pick up my phone and ever since then unless I am far away from my house I have bad service slow and it’s 5ge supposed to be fast right? NOT! I have talked to so many agents it’s nuts!Was this review helpful to you?
Metro reception downtown is terrible. Data speeds are unforgivably slow. It gets a bit better at off-peak hours, but generally slower than a snail on crutches.Was this review helpful to you?
I’m happy to see I’m not alone in dealing with the laughable service Sprint provides, but what will it take for them to take notice? Every person I know that had Sprint has switched, and once my contract is up, I to will be switching to a provider. I’m not sure what is more infuriating, their customer service, or network coverage. There has not been one time that my phone has been on 4g... ..the entire time I’ve had the phone... ..never! I do not have WiFi, so I rely strictly on data, and it’s so maddening I almost want to throw the piece of s$$$$ into the river. It’s better used for target practice, not a phone! What’s really super awesome is how it will semi working... ... keep in mind, it’s always painfully slow, but it will be doing the best it can, and then it just stops working, says no internet connection, poor internet connection, it is absolutely ridiculous! I agree that every carrier has areas that have poor reception, but give me a break! I know many people with various carriers, and the common consistent thing is mine is the only one NOT working. My friend has Verizon, switched from sprint, and guess why?? My phone said no service, and was unable to do one thing with it. My friends Verizon not only worked, but was on 4g and full bars. Sprint has said so many times “we are working on that” I think I may vomit if I hear it again! They can do nothing but suck! It’s also a good idea to train your employees so they can better assist you. I cannot complain about associates in store, they have always been pretty great, however the phone customer service is a joke! Every person you speak with gives you a different story, they do not listen to you, and it seems like they are to busy joining into the loud laughing chatter you hear in the background. Seriously how many good customers do you have to lose before you realize how bad you suck! Get it together, because you are about to lose another $200 a month! I believe that Sprint was forged in the depths of hell by satan himself! I feel like every time I have to talk t them it takes 5 years off of my life! Do something please! Unless of course you enjoy your loyal customers having such a bad opinion and crappy service! You should be paying people, not the other way around!Was this review helpful to you?
Sprint is awful in North Highlands. My family and I (4 total) have had Virgin Mobile or Boost Mobile for several years (they are both subdivisions of Sprint) in Antelope area and never had problems at all with reception. I switched to Sprint a couple months ago and have 0 bars literally everywhere. It was so bad Sprint sent me something called a Magic Box so I could get reception at home. I still don’t get reception anywhere else though. I get 1 or 0 bars at work (Rio Linda), zero bars anywhere in north highlands and surrounding areas from Watt and Elkhorn down to Walegra all the way out to Scandia. I get 4 bars in parts of Roseville and 1 or 0 bars in other parts. Home is basically the only place I get reception and that’s only because of the magic box they sent. I can’t wait for my contract to end so I can switch back to AT&T. My phone is basically unusable unless I’m home.. but at that point I’m connected to WiFi anyways. I guess I don’t ever have to worry about going over my 3GB data. The last 5 months with Sprint I’ve never used more than 1GB data and I work 5 days a week so it’s not like I’m home all day, I just physically can’t use data because the reception is non existent. I have an iPhone and my roommate has a new galaxy and she doesn’t get good reception with Sprint either. She has 1-2 bars basically everything she goes too.Was this review helpful to you?
I get either one bar or no service at all. Phone shows I’m connected to WiFi but just says searching or that I have no connection! Can’t even use data, it says the same thing. Boyfriend next to me on his phone (metro pcs) is just fine. Been with AT&T since it was Cingular and I’ve never had anywhere close to this TERRIBLE of reception. We’ve lived in this area for 4 days and haven’t been able to use my phone at home ONCE!Was this review helpful to you?
I can only hope AT &T reads this. I pay the top tier price and I have very poor reception. When my contract is up I will consider switching to a different carrier.Was this review helpful to you?
At&t promised a new tower in our area, but when it was put up reception only got slightly better. Still have horrible reception, dropped calls, not receiving txt, missed calls because of no reception. There are still large areas in the neighborhood that have no reception at all.Was this review helpful to you?