AT&T
(2 stars) |
SE Holgate | SE 39th,
Portland, OR 97202 |
Since September my reception has been poor and often have to go outside to continue a call. I depend on mobile data for maps but often there's no coverage.
Was this review helpful to you?T-Mobile
(1 star) |
Fairview Oregon, USA | All Over the City,
Fairview, OR 97024 |
Unless on WIFI my service is useless. At first Mobile said it was because they were rolling the 5G but this has been going on all all 2021 and it is extremely frustrating. I am paying for a service that is not available when I need it. Zoom meetings are not a thing, the calls drop back to back. A doctor appointment took 6 times the ft calling me back. How tedious is that? And while at a park, in the middle of the city. when trying to get connections to follow a person on social media, I complained that I had T-Mobile, hence I couldn't access the internet. The other person looked at me smiling and said “I have Cricket (the cheapest service out there in my opinion) and my internet is working well “. 😒 Again, how embarrassing and frustrating! In my household, we all have different iPhone models from 7 plus, 8 plus, and 11 pro. We are all having the same problems with the dropping of calls and low to non existing internet. The worst is when trying to use internet to get directions or send emails and the little wheel just don’t stop going around trying to connect, and time is of the essence.
Was this review helpful to you?AT&T
(0 stars) |
NE 38th and Killingsworth,
Portland, OR 97211 |
Have either had no service or one bar inside my house since mid-May. AT&T will troubleshoot and promise fixes and follow up calls, but so far none of their "fixes" have worked and I have never received any follow ups from them. From what I'm reading it looks like a few towers are out. My advice is to complain and demand reimbursement. I was able to get my May, June and July bills completely covered. Just make sure you have time to battle with them and be sure to download all of your chat logs. They tend to make promises and "forget" to follow through. It doesn't resolve my service issue, but at least I don't feel completely scammed out of money.
Was this review helpful to you?AT&T
(1 star) |
42nd Ave. | Prescott,
Portland, OR 97218 |
AT&T had a Cell Tower on the Meek school (4039 NE Alberta) which for some reason refused to renew the contract with AT&T. So I watched as the cell tower was dismantled and spoke with the crew doing the tear down. Since then my service has been miserable. Called local AT&T and they said a new tower was being installed, but I have not noticed any inmprovement yet.
Was this review helpful to you?AT&T
(0 stars) |
Ne 42nd and Alberta,
Portland, OR 97218 |
As of The beginning of May 2021, service completely vanished over my UNLIMITED cell plan. Without WiFi, my phone is a brick. After 34 calls and over 300 minutes on hold, AT&T finally admitted that a cell tower in Cascadia has failed, which means that they have NO BACKUP TOWERS for this area, which means they despise their customers. In my frustration, I went to the local corporate outlet and asked them what they would do if they were me, since I had proved the issue was not with my hardware, but rather with their cell service, and also that AT&T support had lied to me MANY times about the nature of the problem. One of the young representatives at that store called me an asshole and then lost his job, but the truth is that AT&T is the asshole and I don't blame him one bit. The manager who talked to me at that store literally replied "I dunno... Leave our network and find a better one?" Absolutely astonishing anticonsumer attitude from at&t, whose CEO, John Stankey, is worth $75 million dollars. He made $21 million in 2020 alone. At&t made $45.7B in 2020, but they have zero respect for the 182 million customers they gouge. Horrific company.
Was this review helpful to you?AT&T
(0 stars) |
Ne 42nd and Alberta,
Portland, OR 97218 |
As of The beginning of May 2021, service completely vanished over my UNLIMITED cell plan. Without WiFi, my phone is a brick. After 34 calls and over 300 minutes on hold, AT&T finally admitted that a cell tower in Cascadia has failed, which means that they have NO BACKUP TOWERS for this area, which means they despise their customers. In my frustration, I went to the local corporate outlet and asked them what they would do if they were me, since I had proved the issue was not with my hardware, but rather with their cell service, and also that AT&T support had lied to me MANY times about the nature of the problem. One of the young representatives at that store called me an asshole and then lost his job, but the truth is that AT&T is the asshole and I don't blame him one bit. The manager who talked to me at that store literslly
Was this review helpful to you?AT&T
(1 star) |
Grant Park / Hollywood,
Portland, OR 97212 |
Had 3 bars consistently and few issues until about 2-3 months ago(feb-mar 2021). Coincidentally, when I switched to an unlimited data plan. Now only one bar, anytime of day, with slow data speed also.
Was this review helpful to you?AT&T
(1 star) |
NW 33rd and Prescott | NW 42nd and Prescott,
Portland, OR 97211 |
Cell Tower reported out on 06 / 09 / 21 likely out or degraded for months prior to report because it was never great and would fail during a power failure after approximately 45 minutes. Expected repair date 06 / 30 / 21. Call them and report it. Complain. Service has been fair but never great area and this failure betrays their lack of investment in infrastructure, poor failover and lack of sites in this area.
Was this review helpful to you?Verizon
(2 stars) |
Foothills Park Lake Oswego ,
Lake Oswego, OR 97034 |
Drops calls repeatedly
Was this review helpful to you?T-Mobile
(1 star) |
1505 SW1ST ,
Gresham, OR 97080 |
We have T-Mobile here in gresham then we move to Abilene texas horrible try to call family's in gresham for the life of us can finish a conversation without cutting off horrible service. Done with tmobile.
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