T-Mobile

This has got to be the biggest joke for a phone company. My service just turns off and on at will, I can be sitting still and have 1 bar (yeah only 1 bar) of service and not move and suddenly my 1 bar goes to no bar. I have to wait for anyone to come home so I can use their hot spot just so I can do my work as well as homeschool with my son. T-Mobile is useless and the worst service I have ever had!
Was this review helpful to you?Verizon

I'm using Straighttalk, but Straighttalk use Verizon Towers. My Neighbor next door has Verizon and she has the same zero to no bar problem I have. We both had two bars prior to around July 1st 2022. So something has changed about the Verizon signal since then! Neither Verizon or Straight Talk will fix it!
Was this review helpful to you?Verizon

I switched from Straitalk to Verison to get better wifi service, and it was a huge mistake. Let's start with you CAN NOT get a human on the service line - it's all automated. Second, the call service was HORRIBLE, with 10bar and an average dBn strength of 110 or worse. That meant the wifi-based Internet was equally HORRIBLE with a speed average under 1 MPS and often around 0.07. (Dial-up is 0.05) What really angered me was being told that the tower was "under construction" for a year - total BS. My buddy who works on cell towers says it takes about 2-3 weeks to build a new one. Switched to AT&T and found my speed went to from <1MPS to over 40 and my call quality improved similarly.
Was this review helpful to you?Verizon

We have been Verizon customers for about 12 years now and the service was great, but since around 2 years ago the service gradually kept getting worse! Now as soon as we drive into our neighborhood we lose service completely!
Was this review helpful to you?Verizon

Cell reception is awful since probably September 2021. I routinely get one bar in lots of neighborhoods making it impossible to call a Lyft for instance. I even get 1-2 bars on the regular in my home, which has wireless mesh wifi and is 2 blocks from a cell tower. The other day I was running late to work due to a traffic jam on 84 and despite dialing the office 5 times, the call wouldn't connect. This is beyond nuts.
Was this review helpful to you?T-Mobile

The nearest tower is only three blocks away, but even still I routinely max out at two bars outside and one bar inside. Today, no reception either inside or out, but T-Mo insists that everything is running fine! Thx for nothing.
Was this review helpful to you?AT&T

Since September my reception has been poor and often have to go outside to continue a call. I depend on mobile data for maps but often there's no coverage.
Was this review helpful to you?T-Mobile

Unless on WIFI my service is useless. At first Mobile said it was because they were rolling the 5G but this has been going on all all 2021 and it is extremely frustrating. I am paying for a service that is not available when I need it. Zoom meetings are not a thing, the calls drop back to back. A doctor appointment took 6 times the ft calling me back. How tedious is that? And while at a park, in the middle of the city. when trying to get connections to follow a person on social media, I complained that I had T-Mobile, hence I couldn't access the internet. The other person looked at me smiling and said โI have Cricket (the cheapest service out there in my opinion) and my internet is working well โ. ๐ Again, how embarrassing and frustrating! In my household, we all have different iPhone models from 7 plus, 8 plus, and 11 pro. We are all having the same problems with the dropping of calls and low to non existing internet. The worst is when trying to use internet to get directions or send emails and the little wheel just donโt stop going around trying to connect, and time is of the essence.
Was this review helpful to you?AT&T

Have either had no service or one bar inside my house since mid-May. AT&T will troubleshoot and promise fixes and follow up calls, but so far none of their "fixes" have worked and I have never received any follow ups from them. From what I'm reading it looks like a few towers are out. My advice is to complain and demand reimbursement. I was able to get my May, June and July bills completely covered. Just make sure you have time to battle with them and be sure to download all of your chat logs. They tend to make promises and "forget" to follow through. It doesn't resolve my service issue, but at least I don't feel completely scammed out of money.
Was this review helpful to you?AT&T

AT&T had a Cell Tower on the Meek school (4039 NE Alberta) which for some reason refused to renew the contract with AT&T. So I watched as the cell tower was dismantled and spoke with the crew doing the tear down. Since then my service has been miserable. Called local AT&T and they said a new tower was being installed, but I have not noticed any inmprovement yet.
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