Consistently bad coverage in our neighborhood, maybe the hill blocks signal to the west side of Alki, but I can get 0-4 bars, (changes constantly) even while sitting still.Was this review helpful to you?
Based on a friend's experience who tested Sprint, T-Mobile and AT&T, the only carrier that has even semi-decent reception in Lake Hills is AT&T. I have to maintain a land line because my Verizon service is so limited. I get 1-2 bars on a good day and dropped calls and "can't send" text message bounce-backs all the time.Was this review helpful to you?
I discovered today, unfortunately months into the problems, that T-Mobile is able to send out a check of the local antennae as well as a booster that can be tried for 3000 square feet over particular locations, but "Customer Service" does not offer to do so even if the problems are called in repeatedly for a particular account, not even for multiple lines and for multiple locations on an account, UNLESS the caller threatens to cancel the plan. I was explicitly told, when I pointed out in a call to the cancellations department (which T-Mobile dropped three times and so I finally called in via AT&T) that I'd complained repeatedly over six months, that according to company policy no rectification or credit is offered unless there is a cancellation threat, and company policy is also that no credit is offered for the months of lost time until the customer figures that out.Was this review helpful to you?
Often says "no service," even though we can see cell towers out our window. Even wi-fi calls are hit and miss, despite the fact that our modem is 10 feet or less away. Can go from having signal to suddenly no signal when sitting on the couch without moving. When we can make calls, they are constantly dropped and / or often garbled, which really stinks considering both my wife and I use our phones for work. Have talked to T-Mobile about the problem, replaced our phones, etc. but finally gave up when no help or solution after 6 months of working on the problem. Now just waiting out our contract so we can switch!Was this review helpful to you?
I have yet to have a good enough data connection to post to snapchat or load posts from other social media sites even when my phone says I have a full LTE signal. I'm completely reliant on wi-fi for most data using activities.Was this review helpful to you?
No cellular data available and is dismissed due to tower interference. Not very professionalWas this review helpful to you?
Almost 95% calls are getting dropped. Every time I receive just a voicemail and then I realize I missed a call.Was this review helpful to you?
Bad reception.Was this review helpful to you?
Verizon is poor but useable (usually 2 bars inside) where T-Mobile has no signal, even outside. Also worth noting, Verizon often drops calls inside the South end QFC. As I understand, the City of MI does not make it easy for cell providers to install base-stations (towers). Everyone wants signal, but not in their back yard.Was this review helpful to you?
I work in Pioneer Square, live in Bellevue. Calls cut in and out in Pioneer Square, and phone calls sound like they're underwater in Bellevue. Nobody can ever hear me. I just got a job where my company reimburses me for my cellphone bill, and I am switching services ASAPWas this review helpful to you?