ATT had great reception in this area until 2 months ago. Down to 1 bar. I cannot receive or make calls, Called ATT 3 times. First time was a farce. Second time the lady got a lot of information and promised a response and resolution within days. Nothing came out of it. Now phone is roaming. I called again and got a buy a signal boaster for $175 to receive calls at home. No answer as to why the signal went down, I have 2 1 / 2 months on my contract. I would like to change to something that works.Was this review helpful to you?
I am so sad to leave TING, which has the best customer service and the best billing practices, but they use SPRINT towers for their coverage and that really sucks. I rarely have service in my home on Phinney Ridge, never at work and even round about town I am often cut-off mid-conversation for no apparent reason. Also, this summer, when I was driving cross-country, I had NO bars between St. Paul Minnesota and Coeur d'Alene Idaho, so the phone would have been no use to me if I was stuck on the roadside and needed to call AAA. Couldn't even receive texts. No bars for days. What's up with that. I am switching to AT&T even though I am already so mad about their abusive customer service practices. I can't wait for TING to improve their phone service so I can go back to them! TING dump SPRINT!Was this review helpful to you?
I am always the one with service in this area because all of my friends have T-Mobile or Sprint. They don't get service. I do. The only time I have to go without it was when we go camping into the backwoods or out on the islands, which I find acceptable and, frankly, satisfying.Was this review helpful to you?
In June, service was fine. Now it's one bar and useless. Thank God for office wifi.Was this review helpful to you?
T-Mobil awful drop calls no Data or Wi-Fi. PC Mobil worked better which isn't logical, but the other person was correct about customer service bad attitude for free.Was this review helpful to you?
Often says "no service," even though we can see cell towers out our window. Even wi-fi calls are hit and miss, despite the fact that our modem is 10 feet or less away. Can go from having signal to suddenly no signal when sitting on the couch without moving. When we can make calls, they are constantly dropped and / or often garbled, which really stinks considering both my wife and I use our phones for work. Have talked to T-Mobile about the problem, replaced our phones, etc. but finally gave up when no help or solution after 6 months of working on the problem. Now just waiting out our contract so we can switch!Was this review helpful to you?
I have yet to have a good enough data connection to post to snapchat or load posts from other social media sites even when my phone says I have a full LTE signal. I'm completely reliant on wi-fi for most data using activities.Was this review helpful to you?
No cellular data available and is dismissed due to tower interference. Not very professionalWas this review helpful to you?
I consistently don't receive calls or texts when I am in my apartment. It's like the opposite of a home phone, people know I'm home when I don't pick up. Horrible coverage all throughout the city. Hardly ever have LTE, always 3G or roaming. I cannot wait to get out of Sprint and try something else because anybody has to be better than Sprint.Was this review helpful to you?
poor reception 90% of the time from tmobileWas this review helpful to you?