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Columbus, OH Carrier Reviews & Coverage Maps


Rating
1. T-Mobile 2.8 star rating (2.8 stars | 22 Reviews)
2. Verizon 2.3 star rating (2.3 stars | 42 Reviews)
3. AT&T 1.9 star rating (1.9 stars | 44 Reviews)
4. Sprint 1.3 star rating (1.3 stars | 43 Reviews)

Total Coverage 1.9 star rating (1.9 stars | 157 Reviews)
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Sprint

0 Out of 5 (0 stars) | Woodbrook Condos | Briggs Rd.& Rt 62 (Harrisburg Pike), Columbus, OH 43223 |

Recently moved to the area and have very limited service. There are no incoming calls, webpages load at a rate so slow they normally expire before the page loads. After 4 days of experiencing multiple missed calls and non existent web service I made a decision to find a phone service I could retain my old phone number, Family Mobile seemed like a reasonable option after speaking with several other companys. So I switched, after 12 years of service with Sprint. When I got home I called Sprint from my fully functioning Family Mobile phone powered by TMobile, that didnt go as I expected. I thought I would call up and they would say that they had several reports and that they were working to get the problem fixed... . Oh my, to my suprise it went more like this... The first CSR was not much help she transfered me to another CSR who wanted to be helpful but couldnt much more than vaguely describe the 390 dollar Early Termination fee... So I asked to speak with a Manager, 48 minutes later, I spoke with someone who couldnt do much more than the first two. Finally I recieved a call from some that could clearly explain why I was being charged for leaving a company that expected payment for services they couldnt provide. I was assured that if I brought my phone service back to Sprint that the 390 dollar fee would be waived. I was also assured that a test would be done to check the service in the area.. I said great, send him to my house and I would show him my phone doesn't work here.. After realizing I was talking with a company that didnt care about me or my service issues I think I will just stick with 2 phone lines through Family Mobile powered by TMobile and the 119 dollar a month savings. Sprint, the 390 dollar fee will be the best money Ive ever spent with you... good bye and good riddance.

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Sprint

1 Out of 5 (1 star) | North Hamilton / 161 | New Albany, Columbus, OH 43230 |

I've disgusted with the same old song and dance from Sprint customer service reps telling me the tower's are being upgraded. Really ? Than while you working on that reduce my bill because I'm NOT able to use your so call service's I'm paying out the butt for. It NEVER fails that all my calls from home are choppy or dropped all together. So upset that I just renewed my 2 yr agreement, seems the BBB should get involved and allow me to opt out without a early termination fee... .they are stealing our money and NOT uphold their end of the deal !

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Sprint

0 Out of 5 (0 stars) | CMBC Building | Livingston and Barnett, Columbus, OH 43227 |

After 14 years with Sprint and three years of repeatedly being told that the horrible reception problems were temporary as they were upgrading their towers, I have switched to T-Mobile and couldn't be more satisfied. The last straw was totally losing reception in my home in Blacklick. I already had spotty to no service in both of our company's office buildings in Columbus and in Dayton. On the phone with Sprint on my last day of service with them being told the same old story and how they would check the towers AGAIN the calls with them dropped 9 times as I was traveling from Dayton to Columbus on 70! To keep me, they first offered to send a booster I could plug into my modem at home (bumming off of Insight's internet) but they wanted me to pay THEM $120 for it. Fourteen years of loyalty and patience with multiple phones... Not one Sprint style issue with T-Mobile - No dropped calls no poor clarity no missed calls - I receive my texts when they are sent, not when I leave the office for the day. I can download, use the internet, send and receive pictures, the technology just tickles me, too bad Sprint doesn't have any. For all of you Sprint customers, all carriers are NOT alike! To top it off, for the same services (unlimited everything on two phones) I am saving a little over $90 per month.

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Sprint

1 Out of 5 (1 star) | Whitehall / Bexley AREAS | Main / Hamilton, Columbus, OH 43213 |

Sprint is the absolute worst! I hate it I have very little reception at home and none at work. When I go to my daughters forget it. Sprint is useless and they offer no solutions. Got new phones Galaxy 3's and renewed my contract. in FEB 13 and wish that I hadn't done that. I am willing at this point to end it all and find another carrier.

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Sprint

1 Out of 5 (1 star) | German Village, Columbus, OH 43206 |

Just going through a second round of a total change in reception from my Sprint service. Very annoying. No incoming ring, sporadic service, 50% dropped calls. Customer service was very nice and told me what was wrong but had to refer me to another department to give me credit. Then I looked at all the bad reviews for ALL the carriers and decided to look at the tower locations. WOW. Hardly any towers around a the downtown area of a major American city, the capital of the state, dense with government employees and working people and surrounded by affluent neighborhoods like Bexley, German Village, Grandview. WHat's up with that? There are huge events and concerts almost every weekend and not one carrier has enough towers to carry the capacity.Aren't we paying enough? They seem to be more concerned with market share and advetising cool products than providing a good service.

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AT&T

0 Out of 5 (0 stars) | Merion Village | Moler St., Columbus, OH 43207 |

I have been using AT n T for almost an year now. I am amazed that the reception is so poor. Even inside my apartment, the signal reception is mostly non-existent. Being an communication engineer I would rate the quality of the service at below satisfaction.

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Sprint

0 Out of 5 (0 stars) | West Mound and Highland, Columbus, OH 43204 |

Sprint is the worst sevice in columbus ohio you can have. I'm paying to break my contract next month. I've been with Sprint since december 2012 and its been hell.

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Sprint

0 Out of 5 (0 stars) | Weber | Cleveland, Columbus, OH 43224 |

I didn't know a cell phone could have such poor reception. Switched to Sprint and don't have a signal at home or work. (Livingston / Hamilton area) Missing and dropping calls all the time. In various places I get a roaming symbol on the phone and can't make a call, unless I want to place a toll call.

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AT&T

0 Out of 5 (0 stars) | Dublin-Granville Rd. | Karl Rd., Columbus, OH 43229 |

My phone is telling me that there is no reception in this area. I want to know if cell towers are down or if there is cell phone usage.

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AT&T

1 Out of 5 (1 star) | Sancus, Worthington Woods Blvd., Columbus, OH 43085 |

AT&T works about 20% (if that) of the time here. This is with both the iPhone 4 and 5. Their customer server is 1 out of 10 (0 being poorest) They constantly mess up my bill, and you should expect to be on the phone for no less than 60-90 minutes every time you need to call. We are also having an issue where (only 1) of the iphones show 4-7gb data usage per month, or half-month. Go with ANYONE other than AT&T.. Hell, use walkie-talkies..

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