AT&T
(0 stars) |
NE 38th and Killingsworth,
Portland, OR 97211 |
Have either had no service or one bar inside my house since mid-May. AT&T will troubleshoot and promise fixes and follow up calls, but so far none of their "fixes" have worked and I have never received any follow ups from them. From what I'm reading it looks like a few towers are out. My advice is to complain and demand reimbursement. I was able to get my May, June and July bills completely covered. Just make sure you have time to battle with them and be sure to download all of your chat logs. They tend to make promises and "forget" to follow through. It doesn't resolve my service issue, but at least I don't feel completely scammed out of money.
Was this review helpful to you?AT&T
(1 star) |
42nd Ave. | Prescott,
Portland, OR 97218 |
AT&T had a Cell Tower on the Meek school (4039 NE Alberta) which for some reason refused to renew the contract with AT&T. So I watched as the cell tower was dismantled and spoke with the crew doing the tear down. Since then my service has been miserable. Called local AT&T and they said a new tower was being installed, but I have not noticed any inmprovement yet.
Was this review helpful to you?AT&T
(1 star) |
N Albina Ave. | N Albina and N Dekum,
Portland, OR 97217 |
We recently moved into a new house on N Albina and the ATT Service is terrible. Only 1 bar showing for multiple blocks in our neighborhood. We're in an urban area. This should not be. Please ATT fix your towers or add a new one.
Was this review helpful to you?AT&T
(0 stars) |
Ne 42nd and Alberta,
Portland, OR 97218 |
As of The beginning of May 2021, service completely vanished over my UNLIMITED cell plan. Without WiFi, my phone is a brick. After 34 calls and over 300 minutes on hold, AT&T finally admitted that a cell tower in Cascadia has failed, which means that they have NO BACKUP TOWERS for this area, which means they despise their customers. In my frustration, I went to the local corporate outlet and asked them what they would do if they were me, since I had proved the issue was not with my hardware, but rather with their cell service, and also that AT&T support had lied to me MANY times about the nature of the problem. One of the young representatives at that store called me an asshole and then lost his job, but the truth is that AT&T is the asshole and I don't blame him one bit. The manager who talked to me at that store literally replied "I dunno... Leave our network and find a better one?" Absolutely astonishing anticonsumer attitude from at&t, whose CEO, John Stankey, is worth $75 million dollars. He made $21 million in 2020 alone. At&t made $45.7B in 2020, but they have zero respect for the 182 million customers they gouge. Horrific company.
Was this review helpful to you?AT&T
(0 stars) |
Ne 42nd and Alberta,
Portland, OR 97218 |
As of The beginning of May 2021, service completely vanished over my UNLIMITED cell plan. Without WiFi, my phone is a brick. After 34 calls and over 300 minutes on hold, AT&T finally admitted that a cell tower in Cascadia has failed, which means that they have NO BACKUP TOWERS for this area, which means they despise their customers. In my frustration, I went to the local corporate outlet and asked them what they would do if they were me, since I had proved the issue was not with my hardware, but rather with their cell service, and also that AT&T support had lied to me MANY times about the nature of the problem. One of the young representatives at that store called me an asshole and then lost his job, but the truth is that AT&T is the asshole and I don't blame him one bit. The manager who talked to me at that store literslly
Was this review helpful to you?AT&T
(1 star) |
Grant Park / Hollywood,
Portland, OR 97212 |
Had 3 bars consistently and few issues until about 2-3 months ago(feb-mar 2021). Coincidentally, when I switched to an unlimited data plan. Now only one bar, anytime of day, with slow data speed also.
Was this review helpful to you?AT&T
(1 star) |
NW 33rd and Prescott | NW 42nd and Prescott,
Portland, OR 97211 |
Cell Tower reported out on 06 / 09 / 21 likely out or degraded for months prior to report because it was never great and would fail during a power failure after approximately 45 minutes. Expected repair date 06 / 30 / 21. Call them and report it. Complain. Service has been fair but never great area and this failure betrays their lack of investment in infrastructure, poor failover and lack of sites in this area.
Was this review helpful to you?T-Mobile
(1 star) |
Roy Rodgers and Bull Mtn ,
Portland, OR 97224 |
I have a 2 story house and can't make or receive calls most of the time on the main floor but if I go up stairs I can??? Calls get dropped, in coming calls don't even ring and just go to voicemail. Texting pictures or just texting buffers or won't go through. It's terrible. I was told it was my Samsung phone which was a year old and ended up buying a new one which want the problem the whole time! Wasted money.
Was this review helpful to you?AT&T
(1 star) |
Ne 45th Ave.& Alberta Ct. | Just North of Prescott,
Portland, OR 97218 |
Reported bad coverage to ATT. Had fine coverage until last week and then suddenly 1 bar and can’t have a conversation in my house or even in my yard. I’m going to have to change carriers if it doesn’t get fixed soon.
Was this review helpful to you?AT&T
(1 star) |
NE 37th St. | NE Prescott,
Portland, OR 97211 |
Both in my home and outside I get 1 bar of service. Calls will barely connect but the other person cannot hear anything I say. About a month ago I used to get at least 3 bars, but since then reception has been unusable.
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